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Beneficial User Experience

Contributions must be based on first-hand experiences and information. Below are the types of reviews that would be considered in violation of our review policy:

  • Reviews written by current employee or former employees.
  • Reviews based on second-hand experience, and not first-hand experiences.
  • Personal attacks that contain elements like hate speech, racism, vulgarity.
  • For reviews where an employee’s name or contact information is listed, the sensitive information can be redacted from the review.
  • Reviews that are not relevant to the business or service experience.

We reserve the right to disable user generated contributions for individual business profiles and business categories to prevent abuse. We also reserve the right to remove content that violates our policies or terms of service, and to suspend or delete abusive accounts.

Please check back from time to time, as we may occasionally update our policies.

About Our Policies

These policies apply to all user generated content including:

  • Text Reviews
  • Ratings
  • Images

Any content you publish to the platform must follow these policies, as well as the Terms of Service, any other relevant product policies, and any relevant local laws and regulations. Please also be mindful of the Privacy Policy.

Report Inappropriate Content

Content that violates our policies can be removed from listings. See the instructions below to either report inappropriate content that you find on your listing or fix your own content that’s been flagged or removed.

Before you begin

Only report content that violates policies. Don’t flag content that you don’t like but is still factually accurate and relevant. doesn’t get involved when vendors and customers disagree about facts, since there’s no reliable way to discern who’s right about a particular customer experience.

Please note that does not arbitrate disputes. If you feel that a review is inaccurate you can post a public response to the reviewer to clear up any misunderstandings. Reviews will not be removed due to a perceived discrepancy of information provided.

To report a review, email the following details to
  • The specific reason for reporting the review.
  • A screenshot of the review.

If it is determined that the reported review is in violation of this review policy, the moderation team will follow up.