Our experience with welgroomed was absolutely terrible. It started off great but once the deposit was dropped off it went downhill. The day before dropping off the deposit we were quoted one price for my husbands wedding outfit and a suit jacket for the reception that he loved but the day the deposit was dropped off the prices all of a sudden increased by $1400. Because of this we only ended up getting the wedding outfit with custom shoes to match which we had to pay extra for. Wen the outfit arrived the buttons were poorly put on and popped off. They said they fixed them but the day of the wedding 3 poppef off and my massi had to sew them on at the gurdwara. By the time the doli left my parenta house all of his buttons had fallen off.
But the biggest issue for me is Daves lack of communication with his staff. When we were dropping off the deposit we were told to make one payment by card and that payment will be taxed the second payment was in cash and wasnt supposed to be taxed. His staff had no idea what we were talking about and since Dave was away they couldn’t do anything and refused to accept payment or give us the outfit. All of this happened a week before the wedding. I don’t know how but my husband managed to resolve the issue only to find out two days before the events started that they gave us the wrong shoes and wanted us to wait untol Dave returned to rectify the issue. We managed to get our money back for the shoes only because i refused to leave until it was returned. All of the stress and headaches caused by welgroomed are not worth their poor quality garments.
bought my outfit off the rack, it was perfect. But my mom suggested to order another Dupatta to match & Dave did not deliver. The color was completely off, he charged A LOT for a net chunni, with a pearl border. Would not go back due to poor customer service.
Dave made my Wedding and Reception outfits. He did an amazing job. I am super particular in what I want. My entire wedding outfit was customized, from the patterns to the colour scheme. He surpassed my expectations for both of my outfits. They were so different and non-traditional. He grasped my vision and turned it into reality. He is so worth the money and time, because you can’t find outfits like these. Trust me, I have tried! I am so happy with the end product, my wedding and reception lenghas are timeless pieces.
After some back and forth, we came to a reasonable compromise with Dave. We paid him for fees incurred at a discounted price and he returned the remainder of my deposit.
wow Dave hit it out of the park with our wedding and reception outfits. We had people asking us all day how we coordinated with outfits and who inspired them. We ordered back in December our wedding was July 8. We had our outfits early on so we could match accessories accordingly. He was so helpful in every step of the process. Dave delivered what he promised. Absolutely 0 complaints.
Well Groomed. We had heard mixed reviews prior to ordering our outfits. Dave was initially very helpful when choosing our outfits; I ordered my wedding, reception, and Milni outfit from him, and my husband got his wedding outfit made from him too. However, there was some issues when receiving our outfits as some were not completed until 2 days before I needed to wear them (Ie. my milni outfit needed to be picked up the day before my wedding, which was a huge nuisance on its own). Also there was issues getting outfits fixed/altered which was initially promised; I would recommend to any bride that is thinking of getting outfits from here to ensure there is some form of written agreement to ensure this is done and done on time. This was very stressful especially when there was only 10 days left until the big day!! The outfits are beautiful but the customer service can largely be improved to ensure every bride feels comfortable in there outfits as they are spending so much on them.
We specialize in creating extraordinary, one-of-a-kind designs and experiences for your wedding or special occasion. Discover exquisite, custom couture and evening wear that blends the finest Indian hand craft techniques and textiles with fresh, modern design.
Ready to wear, custom made, and much more...
Payal Business Centre
Unit 321 - 8128 128th Street
Surrey, BC
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Aman
August 29, 2019 at 8:41 pmOur experience with welgroomed was absolutely terrible. It started off great but once the deposit was dropped off it went downhill. The day before dropping off the deposit we were quoted one price for my husbands wedding outfit and a suit jacket for the reception that he loved but the day the deposit was dropped off the prices all of a sudden increased by $1400. Because of this we only ended up getting the wedding outfit with custom shoes to match which we had to pay extra for. Wen the outfit arrived the buttons were poorly put on and popped off. They said they fixed them but the day of the wedding 3 poppef off and my massi had to sew them on at the gurdwara. By the time the doli left my parenta house all of his buttons had fallen off.
But the biggest issue for me is Daves lack of communication with his staff. When we were dropping off the deposit we were told to make one payment by card and that payment will be taxed the second payment was in cash and wasnt supposed to be taxed. His staff had no idea what we were talking about and since Dave was away they couldn’t do anything and refused to accept payment or give us the outfit. All of this happened a week before the wedding. I don’t know how but my husband managed to resolve the issue only to find out two days before the events started that they gave us the wrong shoes and wanted us to wait untol Dave returned to rectify the issue. We managed to get our money back for the shoes only because i refused to leave until it was returned. All of the stress and headaches caused by welgroomed are not worth their poor quality garments.
Simran
September 30, 2020 at 9:55 pmbought my outfit off the rack, it was perfect. But my mom suggested to order another Dupatta to match & Dave did not deliver. The color was completely off, he charged A LOT for a net chunni, with a pearl border. Would not go back due to poor customer service.
Sabreena
October 14, 2020 at 9:04 amI didnt have a good experience with Well Groomed
Husbands outfit was falling apart all ceremony and his shawl was wrong color (i took my blouse twice to color match)
Sukhy
October 14, 2020 at 12:27 pmDave made my Wedding and Reception outfits. He did an amazing job. I am super particular in what I want. My entire wedding outfit was customized, from the patterns to the colour scheme. He surpassed my expectations for both of my outfits. They were so different and non-traditional. He grasped my vision and turned it into reality. He is so worth the money and time, because you can’t find outfits like these. Trust me, I have tried! I am so happy with the end product, my wedding and reception lenghas are timeless pieces.
Parveen
October 25, 2020 at 12:07 amAfter some back and forth, we came to a reasonable compromise with Dave. We paid him for fees incurred at a discounted price and he returned the remainder of my deposit.
Saman
July 27, 2021 at 10:10 amamazing service. Dave and his team were great from the beginning and very accommodating.
Jasmine Rai
July 17, 2022 at 3:50 pmwow Dave hit it out of the park with our wedding and reception outfits. We had people asking us all day how we coordinated with outfits and who inspired them. We ordered back in December our wedding was July 8. We had our outfits early on so we could match accessories accordingly. He was so helpful in every step of the process. Dave delivered what he promised. Absolutely 0 complaints.
Anonymous
November 29, 2022 at 1:37 pmMy Wellgroomed lehenga was a custom request, which they botched up and were very unapologetic for; I do not recommend them.
Karen
February 8, 2023 at 7:24 pmWell Groomed. We had heard mixed reviews prior to ordering our outfits. Dave was initially very helpful when choosing our outfits; I ordered my wedding, reception, and Milni outfit from him, and my husband got his wedding outfit made from him too. However, there was some issues when receiving our outfits as some were not completed until 2 days before I needed to wear them (Ie. my milni outfit needed to be picked up the day before my wedding, which was a huge nuisance on its own). Also there was issues getting outfits fixed/altered which was initially promised; I would recommend to any bride that is thinking of getting outfits from here to ensure there is some form of written agreement to ensure this is done and done on time. This was very stressful especially when there was only 10 days left until the big day!! The outfits are beautiful but the customer service can largely be improved to ensure every bride feels comfortable in there outfits as they are spending so much on them.
Priya
July 31, 2023 at 3:56 pmmy husband and my brothers got their outfits from wellgroomed. They all looked amazing and came on time.