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  • Anonymous
    June 12, 2019 at 10:46 pm

    I went to vivah hoping to have my wedding dress vision come to life. The cost was high and my outfit was huge. Poor communication about what’s happening with outfit and even though we got reception outfit from there price didn’t seem to go down. Luckily my reception outfit turned out not to be massive in size. When your a bride/groom you expect the clothing your buying for a huge event turn out. Custom service wasn’t the best but the styles and selection from vivah was one of the best. Luckily vivah was able to make sure my clothing was going to fit me well. If I had a do over I would of went with a different company. Someone who has better communication and isn’t about selling clothing but reflect the bride and groom vision. Overall rating 3/5.

    Also lack of empathy when clothing didn’t turn out.

    Overall I enjoyed my wedding if things didn’t go as planned I didn’t want to ruin my mood for the wedding. I wanted to enjoy and have fun. Which I did

  • SB
    June 27, 2019 at 7:52 pm

    For my outfits I had gotten all my outfits from Vivah Surrey from the moment I went in and met with Muskan and Gagan I knew I made a good choice. They both listened to what I wanted and I was able to get the outfits I dreamed of. They followed up with me when my outfits arrived and Muskan and the team always made sure I had everything everytime I went in there. I would definitely recommend Gagan and Muskan!!

    • Navneet
      September 5, 2020 at 1:48 pm

      My bridal outfit was custom designed and when it arrived, it was exactly what I had envisioned. The team at Vivah were very knowledgeable. They are on the pricier end but will deliver high quality work (the stitching was impeccable) and will work with a budget if you have one.

  • Harleen
    July 29, 2019 at 4:19 pm

    I had originally purchased an outfit from Vivah and was told to reorder a new one that was more to my size.. even though it fit like a glove! The outfit came about five months later and was 5 sizes too big! I insisted on trying it on before i took it home and it was horrifying. I was not offered a refund but they did offer free tailoring services. I worked tirelessly with the tailor and at the end did not end up wearing the outfit.

  • Naima
    August 8, 2019 at 10:32 pm

    Rick Gagan and Muskaan did an amazing job. They were helpful through the whole process and I loved everything about our outfits. All my outfits were unique and was what I’d always wanted.

  • Jessica
    September 29, 2019 at 9:48 pm

    Worst customer service. Gagan is one of the rudest and arrogant sales person I have ever dealt with. I wud not suggest or recommend purchasing anything from vivah collections.

    I end up not even wearing the dress that I had brought from vivah. It reminds me of how I was treated at the store

  • Aman
    January 15, 2020 at 9:25 am

    Vivah ruined my bridesmaids outfits. We got our money back. But that doesn’t change the fact that I have no outfits and the services promised were never provided. Those outfits were so embarrassing that I could not have my girls wear them.

  • Simran
    September 30, 2020 at 9:56 pm

    Grooms Outfit & bridal jewelry & Groomsmen Outfits were purchased here. They are AMAZING! Organized, great customer service, Honest, good quality clothing & jewelry! I’ve gone back and purchased LOTS more from them.

  • RS
    March 25, 2021 at 11:40 am

    VIVAH!!! is by far the WORST!!! clothing shop I’ve ever dealt with, me and my group of friends walked in to purchase outfits for a upcoming wedding event, as we walk in… the owner I’m assuming pin points two girls from our friends group and says no need to bother looking we don’t carry your size! SO RUDE!!! and regardless how size and looks the two pointed out weren’t oversized they just weren’t “skinny skinny” after sharing this with other friends and family apparently this isn’t the first time they’ve commented on peoples appearances and sizes.

  • Maariya
    April 20, 2021 at 9:53 pm

    I got my bridal outfit custom made by Vivah and it turned out amazing. The whole experience from start to finish went so smooth. Muskaan was very helpful with the design process and helped ensure I got everything I wanted in my outfit. There were no hassles and it arrived in a timely manner. My jewelry was also from Vivah

  • Rosie
    July 2, 2021 at 12:00 am

    My wedding and reception outfits along with my husband’s wedding outfit were all from Vivah Collection. They turned out exceptional and we were so happy with their amazing customer service. We truly can’t thank them enough for making the process so easy. They were so helpful during the entire process and we felt incredible in our outfits.

  • Kaajal
    September 12, 2021 at 1:36 pm

    I got married the past year, as well as my sister 6 months later and now my cousin. Dealing with Vivah collection was a common occurrence of outright rudeness and disrespect to elders from the owner Gagan.

    He may have nice stuff but is not worth him acting like he is above you. Customer service is more important than anything else. Frontier and Well Groomed know GREAT customer service and how to make the wedding experience easier and more seamless.

  • Pam
    September 12, 2021 at 1:36 pm

    Would never go there. Horrible customer service

  • Savanna
    September 12, 2021 at 1:37 pm

    The changed my entire wedding lengha without my consent and didn’t get my bridal outfit a couple days prior to wedding 👎

  • Helen
    September 12, 2021 at 1:37 pm

    He is very arrogant! They are overpriced as well!

  • Robin
    September 12, 2021 at 1:38 pm

    He made me cry on the very first day that I went shopping for my wedding lengha. I will never forget how excited I was and that he made me feel so crappy. He said if I don’t buy something but keep trying things on that I’m wasting his time.

  • Shr
    October 6, 2021 at 9:54 pm

    all my outfits were made exactly the way I wanted!

  • Anisha
    October 15, 2021 at 1:25 am

    we ordered my husband’s outfits had no issues with the order like usual but had issues with the customer service. Then outfit arrived very late even with considering the evffect of covid. It was so late that we had to change his family’s outfits. The customer service received once the order was put through was horrible. They put the wrong order number on the form making it that much more difficult for us. Yes they have beautiful items making it easy to have recurrent customers but it’s just unfortunate that it comes with bad customer service.

  • Jass Archy
    July 6, 2022 at 8:33 pm

    have to get my bridal outfit at very last minute . As the one I got from india was not something I wanted to get . It was custom made . So I had to run to surrey literally a month before my wedding and Rick from Vivah collection helped me find the best outfit and was really good in communication ❤️

  • Sharon
    July 11, 2022 at 5:32 pm

    My reception dress was STUNNING. I walked into the store and saw a particular gown, and asked for it in blue… got the outfit in April. It was exactly what I wanted, communication and service was fantastic.

  • Rasmeet
    July 11, 2022 at 5:51 pm

    I cannot emphasize how obsessed I am with our wedding outfits, I didn’t want to take it off! The quality and detail of work put in by Vivaah was incredible and at any time I had concerns they always corrected or were willing to speak about it. The best thing about Vivaah is they give great advice when it comes to clothing and jewlery and they work to make sure that the style and preferences of the couple they are working with come through. I want to give a special shoutout to Rick who is an incredibly nice person to work even when receiving stressful phone calls. My husband had his reservations at first, but when he put his sherwani on, it all just clicked and he loved the way he looked and felt. They do fantastic work, and the custom designed shoes for my husband were incredible!

  • Jagdev
    September 28, 2022 at 5:29 pm

    did an awesome job on the groom’s outfits.

  • Navleen
    March 30, 2024 at 10:48 am

    Do NOT go to Vivah! Horrible experience. Lehnga they ordered was not like the sample I had selected. Wrong color and cheaper made outfit. Not at all matching to what I had originally selected.

  • Nimni
    March 30, 2024 at 10:49 am

    I had a horrible experience with vivah. I ordered my reception lengha from there and a week before my wedding, they said said they didn’t have it. I had to scramble last minute to find a reception outfit.. I do not recommend at all.

  • Samandeep
    March 30, 2024 at 10:49 am

    Worst experience of my life. I would never let anyone I know spend a dime in that store. Makes mistakes and then states he makes 100’s of outfits and he knows best but has no original idea.

  • Amneet
    March 30, 2024 at 10:49 am

    I highly recommend Vivah. I’ve been to a few other places and ended up buying my lengha from Vivah. They had a beautiful collection and the price definitely reflects the quality in each piece and is comparable to others. I luckily went in when it wasn’t too busy and was able to try on some pieces. The customer service was amazing! I even went back a few times for other suits, and my bridesmaids outfits. The process was seamless. My fiancé also ended up getting his sherwani from here after looking at other places.

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