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Anonymous
July 29, 2021 at 12:25 pmIt’s been almost two years since our wedding and still waiting for our video. He refuses to respond to email, text and calls!
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Anonymous
August 10, 2021 at 2:47 pmHI There
I am dealing with the same issue with Rick. I am not sure if there is anything we can do as a group to help us get our videos. Feel free to email me back if you want to connect. Take care
Anonymous
August 10, 2021 at 2:46 pmRick is very unprofessional he has not responded back to any emails, text messages or phone calls. I have not received any of my videos for my wedding and/or pre-events. He had several different excuses initially however now he no longer responds. I continue to see that he has uploaded new next day edits and is taking on more work. It is heartbreaking that I have not received my videos and the other people on this website are suffering too. I would not recommend him.
Raman
August 17, 2021 at 2:14 pmVideogenic is not reliable at all and we do not recommend him. No one should be hiring this company as he just takes your money and doesn’t deliver the product. We hired Videogenic to provide video services for our wedding in 2019. We paid him 80% of the money before the wedding. He showed up to all of our events to capture the video but still haven’t given us the videos for our wedding. He has stopped answering our emails and calls but is still responding to other clients. Ricky should not be trusted at all. He lies to your face and then disappears.
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Anonymous
August 17, 2021 at 10:37 pmSame! He refuses to answer, I’m not sure what to do. It’s so disheartening.
Anonymous
August 30, 2021 at 1:16 pmI am experiencing the exact same problem please message me perhaps we all can support each other in this stressful situation.
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Anonymous
March 8, 2022 at 11:19 pmHi, just wondering if you’ve received your video? It’s been over 2.5 years and he refuses to respond to us.
Anonymous
March 8, 2022 at 11:21 pmWorst customer service. Doesn’t deliver on contract. Completely ghosted us. Almost three years and haven’t received our video. At a loss for what we should do now.
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Anonymous
March 13, 2022 at 8:33 pmHi
I am in the same boat please reach out to me perhaps we can come up with an idea together-
PlanEvents.ca
March 13, 2022 at 9:13 pmHi!
It might be worth seeing if anyone else wants to team up with you, over here. https://www.facebook.com/groups/274666446937174/
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Anonymous
April 6, 2022 at 10:20 amWe’re currently experiencing this as well! We’ve emailed, texted and called him. Has anyone gotten a hold of him or know how too? It’s beyond frustrating.
Anonymous
August 6, 2022 at 10:41 pmRicky is the worst. He’s a druggy and has a gambling addiction. He took 10K from me and ghosted me. It’s been 3 years and I haven’t received my wedding video. Best advice I can give is- DO NOT HIRE THIS GUY
Anon
January 7, 2021 at 8:50 pmSuppose to be the best one in town. wait times for forever I’m still waiting for a single pic from my engagement it’s been 15 months. And that’s for everyone really long wait times
Anonymous
January 11, 2021 at 7:42 pmFor pictures and video I hired Ricky Aulakh. He owns videogenic. Before I hired him I loved his work so that’s the reason I went with him. Overall he did a good job with the next day edit video and my pictures. For pictures he didn’t get a lot of content of just me and my husband or me and my family. It wasn’t very personal. I got married in June 2019 and I still haven’t got my wedding video back yet. He keeps giving me dates and delaying it saying he has personal issues so for that I wouldn’t recommend hiring him. I heard about him doing this to people before I hired him, and when I asked him he told me people just talk. So I believed him and hired him. But going through it myself I definitely wouldn’t recommend him only for that reason.
Anonymous
July 21, 2021 at 12:21 amTook 3 years to get wedding video!!!
Anonymous
July 27, 2021 at 11:35 amThis is unbelievable. It has been almost 2.5 years and I have received no videos or updates from Rick.