The initial interaction and ordering process with them was great. Maddy (the owner) was very responsive and helpful in ordering pieces.
I was very impressed with the initial communication and proceeded to order a mommy and me matching outfit for myself and my daughter.
Maddy’s service went downhill once the outfits were delivered and I noticed a number of issues with my daughters outfits, namely:
1. Her outfit was supposed to be sleeveless but arrived with sleeves (despite the order stating sleeveless and no measurements being provided for sleeves). They unilaterally added sleeves and chose whatever measurements they desired – the hole is so small that my daughters tiny hands do not even fit through.
2. The outfits were not identical – the borders were different and my daughters outfit did not match mine which defeats the entire purpose of ordering a mommy and me outfit.
3. Her outfit arrived without a dupatta.
4. Her measurements were completely off. She is a tiny baby. When I provided measurements, I added extra inches to accommodate the fact that she is growing. The order arrived much smaller than the measurements I provided.
Within an hour of the package arriving, I messaged them to advise them of all of the issues with my daughters outfit. My outfit was also a lot bigger than the measurements I provided too, but I figured that was an easy fix and I needed to pick my battles considering how unresponsive they became.
My messages were completely ignored and they were completely unresponsive. I sent multiple messages (on Instagram and WhatsApp) before Maddy even acknowledged that there was an issue – and even then, he would only admit that sleeves were added in error. He had no regard for the other issues I pointed out and was very defensive and dismissive.
After a lot of persistence and bombarding him with messages, I was told that they would be mailing a new outfit for my daughter.
They knew exactly when I needed the outfit, said it was sent and then proceeded to ignore ALL of my follow up messages requesting confirmation that the outfit was sent.
It is easy to get bogged down by their 4.9 star google review, but be sure to sort the reviews by “lowest”. It seems I have simply just fallen prey to what this company does to many people.
Their service is unprofessional and certainly not worth all the stress. It also doesn’t end up being a good deal when you don’t get what you ordered and are missing pieces.
Ordered matching outfits for myself and my then 7 year old daughter. The suit he sent for my daughter would probably fit a 6-12 month old baby. I was SO confused at what the thought process was.
My suit- the neck was made so small- my head couldn’t even fit through it. I tried taking it to a tailor to turn into a boat neck and she ended up botching the suit and the kameez is now garbage.
So I tried to use just the sharara bottom and he made the waist so tiny that I couldn’t even get into it.
Completely disregarded my issues and eventually blocked me on whatsapp and all socials.
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Sharon
June 1, 2021 at 1:27 pmReally good! Ordered a printed maiyaan outfit and the fit and design was exactly how I wanted it!
Natasha N.
October 9, 2022 at 5:49 pmThe initial interaction and ordering process with them was great. Maddy (the owner) was very responsive and helpful in ordering pieces.
I was very impressed with the initial communication and proceeded to order a mommy and me matching outfit for myself and my daughter.
Maddy’s service went downhill once the outfits were delivered and I noticed a number of issues with my daughters outfits, namely:
1. Her outfit was supposed to be sleeveless but arrived with sleeves (despite the order stating sleeveless and no measurements being provided for sleeves). They unilaterally added sleeves and chose whatever measurements they desired – the hole is so small that my daughters tiny hands do not even fit through.
2. The outfits were not identical – the borders were different and my daughters outfit did not match mine which defeats the entire purpose of ordering a mommy and me outfit.
3. Her outfit arrived without a dupatta.
4. Her measurements were completely off. She is a tiny baby. When I provided measurements, I added extra inches to accommodate the fact that she is growing. The order arrived much smaller than the measurements I provided.
Within an hour of the package arriving, I messaged them to advise them of all of the issues with my daughters outfit. My outfit was also a lot bigger than the measurements I provided too, but I figured that was an easy fix and I needed to pick my battles considering how unresponsive they became.
My messages were completely ignored and they were completely unresponsive. I sent multiple messages (on Instagram and WhatsApp) before Maddy even acknowledged that there was an issue – and even then, he would only admit that sleeves were added in error. He had no regard for the other issues I pointed out and was very defensive and dismissive.
After a lot of persistence and bombarding him with messages, I was told that they would be mailing a new outfit for my daughter.
They knew exactly when I needed the outfit, said it was sent and then proceeded to ignore ALL of my follow up messages requesting confirmation that the outfit was sent.
It is easy to get bogged down by their 4.9 star google review, but be sure to sort the reviews by “lowest”. It seems I have simply just fallen prey to what this company does to many people.
Their service is unprofessional and certainly not worth all the stress. It also doesn’t end up being a good deal when you don’t get what you ordered and are missing pieces.
Arti
October 12, 2022 at 10:19 amOrdered matching outfits for myself and my then 7 year old daughter. The suit he sent for my daughter would probably fit a 6-12 month old baby. I was SO confused at what the thought process was.
My suit- the neck was made so small- my head couldn’t even fit through it. I tried taking it to a tailor to turn into a boat neck and she ended up botching the suit and the kameez is now garbage.
So I tried to use just the sharara bottom and he made the waist so tiny that I couldn’t even get into it.
Completely disregarded my issues and eventually blocked me on whatsapp and all socials.
Amandeep
October 12, 2022 at 10:20 ammy outfit turned out to look very cheap
Savreet
October 12, 2022 at 10:20 amMy measurements were so off and my outfit looked nothing like their original.
Jassica
October 12, 2022 at 10:21 amWe ordered kurta pajamas for my husband they were not sown according to the measurements that were provided. Way too small
Jaspreet
October 13, 2022 at 3:23 pmOutfits arrived a lot smaller and looked nothing like they do on Instagram. Cheap material and bad services.
Sonia K
October 18, 2022 at 6:00 pmThey were good but then they stopped responding. I have supported this business for long time. My family and I will no longer support this business.
Jaspreet
November 3, 2022 at 12:35 amThey use cheap materials and looks nothing like instagram