Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Recent CustomerAugust 28, 2022 at 2:36 am
Makeup: 5/5. Mitasha and her team know makeup well.
Hair: 3/5. Was told that my hair was styled differently than what I asked for because what I asked for wasn’t “bridal” according to the hair stylist. Didn’t realize that wasn’t my call to make, given it was my wedding.
Customer service: 2/5. Mitasha made an error on our contract. I flagged it multiple times in the room while we were getting ready, but was pacified each time. It wasn’t until I was on my way up to the venue that she admitted to the error, and instead of fixing it, refused to start makeup on the person she omitted until I paid first. Our total service was well over $3k and she was doing makeup at the Four Seasons. To assume I was going to rip them off for $125 when I had paid for everything else in advance and kept trying to fix the problem is terrible customer service. I was in the mountains with spotty service when this conversation was happening via text so my mother, who I was treating to hair and makeup, had to pay it herself.
On time: 2/5. My bridal makeup and hair wasn’t finished until an hour after I was supposed to be ready. So I was an hour late to my own wedding.