La Fleur Arrangements provides floral services for special events in lower mainland B.C.
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Reviews
K Gill
June 21, 2024 at 12:25 am
I do not recommend this vendor at all. I send many photos of my inspiration for my bridal bouquet months in advance. What I received was nothing like I had asked for. It was super disappointing and stressful and I was unable to find another bouquet so last minute as my wedding was the next morning.
I recently ordered funeral arrangements from a local floral designer for my grandmother’s funeral. Normally, we go with Surrey Flower Shop, but due to two weeks of condolences at home, I didn’t have the time to travel there and decided to try a new vendor.
Initially, the experience seemed promising. The vendor shared her Instagram portfolio, which looked impressive, and I didn’t negotiate her pricing because I wanted something truly special to honor my grandmother, who loved flowers. I trusted her to deliver beautiful arrangements, but unfortunately, the results fell far short of expectations.
The casket spray was poorly designed, with one rose sticking out awkwardly on top, which looked out of place. The heart wreath also lacked care—it used black foam instead of green, which was very visible and distracting. Even my mom commented on how disappointing the arrangements were. I spent $800 on three pieces, and none of them conveyed the beauty or quality I had hoped for on such an important occasion.
What added to my disappointment was the lack of follow-up from the designer. I understand that things don’t always go perfectly, but I believe professional communication and effort to address concerns go a long way.
While I don’t want to discourage others from supporting this vendor—her wedding work may be different—this experience was underwhelming, especially given the significance of the event.
I had ordered for my wedding as my engagement shoot bouquet was actually decent. I requested the same look for my wedding day bouquet which was nothing as requested. It was cheaply done with random flowers that looked nothing like my inspiration or engagement bouquet. I wanted mostly roses which only perhaps 2-4 were present the rest being random flower with random colors. I had to use this bouquet which was so disappointing as it was the day before my wedding and I was unable to find another vendor in time.
I would not recommend this company to anyone. As a repeat customer, I expected a much higher level of service and professionalism, but I was completely let down. From the beginning, communication was slow, and getting a response from them was like pulling teeth. Leading up to our wedding day, we were already concerned about their lack of professionalism, but we hoped they would follow through on their commitments. Unfortunately, that wasn’t the case.
They promised delivery between 9 AM and 1 PM, but the flowers didn’t arrive until 3 PM — and to make matters worse, they were sent to the wrong location. We had to leave for our wedding at 3:15 PM, which left us almost no time to deal with their mistake. It was incredibly stressful trying to get in touch with them, and even as we desperately tried to resolve the issue, they were once again slow to respond. There was no sense of urgency, and they showed no understanding of how much pressure they put on us during an already emotional day.
What made the situation even worse was their complete lack of accountability. Despite the clear failure on their part, the company didn’t apologize or express any regret for the inconvenience and stress they caused. It felt like they simply didn’t care about their customers or the significance of the day. After all of that, the florals we received weren’t even what we had envisioned or discussed. The arrangements were far from what we were promised, and we were left deeply disappointed.
It’s incredibly frustrating to experience this from a company I had trusted before. I chose them again because I believed they would deliver quality service, but instead, they caused unnecessary stress on one of the most important days of our lives. I would strongly advise anyone planning a wedding or special event to avoid this vendor and find someone who values their clients and stands by their commitments.
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K Gill
June 21, 2024 at 12:25 amI do not recommend this vendor at all. I send many photos of my inspiration for my bridal bouquet months in advance. What I received was nothing like I had asked for. It was super disappointing and stressful and I was unable to find another bouquet so last minute as my wedding was the next morning.
Nav Dhaliwal
January 14, 2025 at 7:04 pmI recently ordered funeral arrangements from a local floral designer for my grandmother’s funeral. Normally, we go with Surrey Flower Shop, but due to two weeks of condolences at home, I didn’t have the time to travel there and decided to try a new vendor.
Initially, the experience seemed promising. The vendor shared her Instagram portfolio, which looked impressive, and I didn’t negotiate her pricing because I wanted something truly special to honor my grandmother, who loved flowers. I trusted her to deliver beautiful arrangements, but unfortunately, the results fell far short of expectations.
The casket spray was poorly designed, with one rose sticking out awkwardly on top, which looked out of place. The heart wreath also lacked care—it used black foam instead of green, which was very visible and distracting. Even my mom commented on how disappointing the arrangements were. I spent $800 on three pieces, and none of them conveyed the beauty or quality I had hoped for on such an important occasion.
What added to my disappointment was the lack of follow-up from the designer. I understand that things don’t always go perfectly, but I believe professional communication and effort to address concerns go a long way.
While I don’t want to discourage others from supporting this vendor—her wedding work may be different—this experience was underwhelming, especially given the significance of the event.
C C
March 16, 2025 at 5:51 pmI had ordered for my wedding as my engagement shoot bouquet was actually decent. I requested the same look for my wedding day bouquet which was nothing as requested. It was cheaply done with random flowers that looked nothing like my inspiration or engagement bouquet. I wanted mostly roses which only perhaps 2-4 were present the rest being random flower with random colors. I had to use this bouquet which was so disappointing as it was the day before my wedding and I was unable to find another vendor in time.
Simone Sharma
March 26, 2025 at 4:36 pmI would not recommend this company to anyone. As a repeat customer, I expected a much higher level of service and professionalism, but I was completely let down. From the beginning, communication was slow, and getting a response from them was like pulling teeth. Leading up to our wedding day, we were already concerned about their lack of professionalism, but we hoped they would follow through on their commitments. Unfortunately, that wasn’t the case.
They promised delivery between 9 AM and 1 PM, but the flowers didn’t arrive until 3 PM — and to make matters worse, they were sent to the wrong location. We had to leave for our wedding at 3:15 PM, which left us almost no time to deal with their mistake. It was incredibly stressful trying to get in touch with them, and even as we desperately tried to resolve the issue, they were once again slow to respond. There was no sense of urgency, and they showed no understanding of how much pressure they put on us during an already emotional day.
What made the situation even worse was their complete lack of accountability. Despite the clear failure on their part, the company didn’t apologize or express any regret for the inconvenience and stress they caused. It felt like they simply didn’t care about their customers or the significance of the day. After all of that, the florals we received weren’t even what we had envisioned or discussed. The arrangements were far from what we were promised, and we were left deeply disappointed.
It’s incredibly frustrating to experience this from a company I had trusted before. I chose them again because I believed they would deliver quality service, but instead, they caused unnecessary stress on one of the most important days of our lives. I would strongly advise anyone planning a wedding or special event to avoid this vendor and find someone who values their clients and stands by their commitments.