I used Faiza for my bridal henna, guest henna, and henna for my reception night for my other guests. She was professional and did a great job with the bridal work. The henna she used for me came out so dark and she was able to do the exact design I was looking for.
Faiza did such an amazing job on my Mehndi. She was punctual and so kind and she did everything I asked for and it turned out amazing! I chose the temporary henna stain, and I loved it. It lasted up to 2 weeks and it was very dark! Thank you Faiza for your service !
I had a mehndi/bbq event a couple of days before my event and I had booked a mehndi artist “SK Mendhi” on MARCH 11 2019. This was almost 5 months prior to my event. I was told I had to provide a $50 deposit that would not be subtracted from the total the day of the event, instead it would be for holding the date. I sent the deposit and completed contract. I had specific mehndi designs in mind that were very detailed and unique so I communicated often with the owner Savina many times over instagram. She knew I was her client and had booked her for my takha henna. Even two days before my event I contacted her asking her if I could change the booking time from 3:30 to 5:00pm instead. She confirmed it was okay and she would come for the booking at 5pm.
On the day of my henna event. I had about 33 ladies ready to have their henna done including me. At 5:00pm, I began to expect her to arrive. Time went by and after about 15 minutes I called her twice and texted her to see if she was on her way or just running late. Over an hour went by and she did not respond to me. Mind that I had done my part to make sure everything would go well and had spoken to her 2 days before the event.
My best friend saved the day by calling Henna Art by Faiza. She was already booked for the day but took us in last minute for 8pm. After booking Faiza and finally calming down, I got a call from Savina “SK Mendhi” and I told her I had booked her for today and she didn’t show. Her response word for word was “oh fuck”. First of all how unprofessional and secondly how is that a response that’s going to serve any of us? She proceeded to say “oh that booking was for today, I didn’t know, I talked to you on instagram so many times but you didn’t mention a date”. I had a LEGAL CONTRACT completed with a $50 deposit sent and confirmed by her in written email and instagram messages talking about my booking and designs. This was her fault and none of my own for not managing her schedule. She offered to come in later but honestly after all the panic and stress she caused the day of my event, I wasn’t having none of it. I told her I have someone else coming in and can’t continue the booking with her after she did not show up and had very shitty customer service skills while dealing with her own mistake. She kept wasting my time on the phone and after her saying hold on and one minute a few times I ended the conversation by asking for my deposit back and said “thanks bye”. I hung up and got my deposit sent back to me that night. But at the end of the day its not about returning the deposit to make up for a no show to an event as a vendor. Especially when there was no “god forbidding circumstance”, or health issues etc. Instead of enjoying my event from the beginning and being in a happy zone. I was stuck dealing with this mess.
On the bright side Henna Art by Faiza brought her assistant as well to help out even tho it was last minute. They were super kind, professional, talented and really fast! Also the henna stain was unbelievably dark. It was the darkest henna I have ever had and was pretty much black in colour. I can’t thank Faiza enough and I recommend her 100%.
Faiza was really sweet and understanding. She returned by deposit in full.
wow her work is so detailed. She brought my vision to reality. Also very kind and sweet
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Vancouver, BC, Canada
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