We booked DB Wavy Films for our family engagement party photos on August 20th. The booking was for 2 hours with Dil Brar and his partner Sara Gill. We had to guide Dil the entire time on how to take photos. He would stand in the background looking around until we asked him to come take photos. He didn’t seem experienced overall but we had some faith that the pictures would hopefully turn out good and we relied on that since the lighting from our phones was bad. We took all family photos via the photographer and tried to get him to capture all of our special moments.
We were told it would take up to 8 weeks to get the photos back. Understandable since it was still wedding season. We checked in at the 4 week mark and were told it would still take another 4 weeks. We hit the 8 week mark and followed up and were only then told that the photos were outsourced to india to be processed and they were having technical difficulties. He kept beating around the bush as to what exactly went wrong and finally admitted the pictures were lost.
All of the memories from that night are all gone. Not only was he an amateur during the session he somehow managed to lose all of the photos and said it happened during the physical transportation of the photos to India. What a great excuse. Do not book with these amateurs especially if you actually want your photos back. Who knows if we would have even been told that the photos were lost if we didn’t follow up at all. Dil and Sara were eager to take your money but clearly aren’t capable of actually producing anything in return.
Don’t book DB Wavy Films, had our son’s engagement in September got the pictures but still waiting for the edited video. Not very professional and sub par service.
***Undelivered video and ghosted by videographer DB Wavy Films***
We hired DB Wavy Films – Dil Brar as our videographer to film our wedding in September 2022, with a promised delivery date by the end of November 2022. However, it has been nine months since our wedding, and we still have not received our video.
In November 2022 he replied saying the video would be ready end of November 2022. We followed up in January 2023, despite being seen on Instagram, no response until a strongly worded message in February 2023 assuring us that the video would be ready by March 2023. March 2023 comes along and not followed through, no replies, and no effort to return the footage or refund our money. We tried to contact DB wavy multiple times through, phone, email, text, and social media – all ignored but seen on Instagram.
We are deeply disappointed by Dil’s lack of communication and failure to deliver the promised wedding video within a reasonable timeframe. His unresponsiveness and disregard for customer satisfaction have left us feeling frustrated and regretful of our decision to hire him.
We caution others against working with Dil due to his unreliable and unprofessional behaviour. We hope that sharing our experience will prevent other couples from facing the same disappointment and frustration.
It appears we are not the only couple who has experienced these mistakes. Searching up DB Wavy Films on this vendor page will detail an experience nobody would want. The post date is October 26, 2022.
Our lawyer has gone so far as issuing a demand letter, which again has been ignored. We will now be pursuing further legal action.
Long story short, after over a dozen unanswered calls and messages over the last 1.5 months, we have accepted that Dil Brar has taken our $2000 deposit and ran. Prior to this, we messaged him 3 times and waited 8 months for a reply from him.
Despite the multiple terrible reviews that came out after we hired him, we showed trust in our initial consult where he was kind and promised us great service.
We have had to book a new videographer last minute after giving Dil over a month to reply to messages (text, WhatsApp, and instagram) or pick up my dozen phone calls.
We hope that we can warn other families to prevent this from happening to you!
P.S. He mentioned to me that he does not edit his own work and “has a team in India” to do this
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Ijaz
October 31, 2022 at 9:08 pm*** DO NOT BOOK DB WAVY FILMS ***
https://instagram.com/dbwavyfilms?igshid=YmMyMTA2M2Y=
We booked DB Wavy Films for our family engagement party photos on August 20th. The booking was for 2 hours with Dil Brar and his partner Sara Gill. We had to guide Dil the entire time on how to take photos. He would stand in the background looking around until we asked him to come take photos. He didn’t seem experienced overall but we had some faith that the pictures would hopefully turn out good and we relied on that since the lighting from our phones was bad. We took all family photos via the photographer and tried to get him to capture all of our special moments.
We were told it would take up to 8 weeks to get the photos back. Understandable since it was still wedding season. We checked in at the 4 week mark and were told it would still take another 4 weeks. We hit the 8 week mark and followed up and were only then told that the photos were outsourced to india to be processed and they were having technical difficulties. He kept beating around the bush as to what exactly went wrong and finally admitted the pictures were lost.
All of the memories from that night are all gone. Not only was he an amateur during the session he somehow managed to lose all of the photos and said it happened during the physical transportation of the photos to India. What a great excuse. Do not book with these amateurs especially if you actually want your photos back. Who knows if we would have even been told that the photos were lost if we didn’t follow up at all. Dil and Sara were eager to take your money but clearly aren’t capable of actually producing anything in return.
Gurmail
April 16, 2023 at 3:05 pmDon’t book DB Wavy Films, had our son’s engagement in September got the pictures but still waiting for the edited video. Not very professional and sub par service.
R
June 8, 2023 at 7:51 pm***Undelivered video and ghosted by videographer DB Wavy Films***
We hired DB Wavy Films – Dil Brar as our videographer to film our wedding in September 2022, with a promised delivery date by the end of November 2022. However, it has been nine months since our wedding, and we still have not received our video.
In November 2022 he replied saying the video would be ready end of November 2022. We followed up in January 2023, despite being seen on Instagram, no response until a strongly worded message in February 2023 assuring us that the video would be ready by March 2023. March 2023 comes along and not followed through, no replies, and no effort to return the footage or refund our money. We tried to contact DB wavy multiple times through, phone, email, text, and social media – all ignored but seen on Instagram.
We are deeply disappointed by Dil’s lack of communication and failure to deliver the promised wedding video within a reasonable timeframe. His unresponsiveness and disregard for customer satisfaction have left us feeling frustrated and regretful of our decision to hire him.
We caution others against working with Dil due to his unreliable and unprofessional behaviour. We hope that sharing our experience will prevent other couples from facing the same disappointment and frustration.
It appears we are not the only couple who has experienced these mistakes. Searching up DB Wavy Films on this vendor page will detail an experience nobody would want. The post date is October 26, 2022.
Our lawyer has gone so far as issuing a demand letter, which again has been ignored. We will now be pursuing further legal action.
https://www.instagram.com/dbwavyfilms/
Jaspreet
July 31, 2023 at 3:49 pmLong story short, after over a dozen unanswered calls and messages over the last 1.5 months, we have accepted that Dil Brar has taken our $2000 deposit and ran. Prior to this, we messaged him 3 times and waited 8 months for a reply from him.
Despite the multiple terrible reviews that came out after we hired him, we showed trust in our initial consult where he was kind and promised us great service.
We have had to book a new videographer last minute after giving Dil over a month to reply to messages (text, WhatsApp, and instagram) or pick up my dozen phone calls.
We hope that we can warn other families to prevent this from happening to you!
P.S. He mentioned to me that he does not edit his own work and “has a team in India” to do this