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  • Jessica
    November 16, 2019 at 2:02 pm

    I fell in love with their outfits too so I placed an order and sent them money in full. They said I would receive my order in 2 weeks’ time. It has now been 4 months with no outfit. They have given me deadline after deadline and now they are threatening that they will not even give me a refund. It has been a nightmare to say the least.

    Additionally, they make replica outfits so you are much better off going to someone else in India with a picture.

    Bay Chic will take your money and nothing else.

  • Lauren
    March 22, 2023 at 7:30 am

    The bridal lehenga I received from Bay Chic is absolutely beautiful. It honestly took my breath away when I first saw it! I felt like an absolute princess on my wedding day – It truly was my dream lehenga. For this, I will always recommend Bay Chic and be really grateful for the experience working with them. I do have to be honest about the cons of the experience so that others can be aware.

    The lehenga is beautiful. I am 1000% satisfied with it.

    Bay Chic were always very polite and quick to respond in their communication. There were only a couple of times in the whole process replies took longer than even a few hours.

    The customizations I requested where fulfilled and the work is stunning!

    Delivery was a few weeks late from when I was initially requested it and I often felt like I had to “nag” to get updates.

    I had to reach out to them and tell them how urgent my order is. Once I told them this, they did seem to try their best to get it to me on time.

    On the website, it says they send a swatch of your customized colour; this was never discussed with me (maybe they no longer offer this?). Although it ended up being great, I was really worried about whether the customization was going to be correct. By the time I got picture and video updates, it was already in production and we were nearing the wedding date. It was beautiful but if I had to make a change, it would have delayed it even longer.

    Yes, absolutely I would recommend Bay Chic. I would just be extremely clear with them from the beginning of the absolute deadline and also give lots of time. They say their goal to have it shipped to the customer is around 6-8 weeks. I think it would be better to put in the request at least 10 weeks ahead of time (still very reasonable for this level of work, I think). Also, I would advise to follow up with them on any promises – if they say there will be an update on a specific day, follow up if they don’t follow through. And of course, be kind, always!

    The bottom line:
    I love my lehenga. I searched for months and months for the right bridal lehenga and I’m extremely satisfied. I would order from them again and give more time before I needed it.

    Thanks again, Bay Chic! <3

  • Dilpreet
    December 3, 2023 at 7:51 pm

    Horrible experience and would never recommend them to anyone.

    They were unable to make my outfit in time and instead of being honest gave me the most absurd lie saying that their workshop had caught on fire and so did my outfit. Pretty unbelievable as they had not even sketched the outfit or sent me a sample of the design yet… so pretty sure they hadnt even started on the outfit. I had to reach out to them asking if my outfit was delayed or what’s happening for them to inform me, they didnt even bother to let me know themselves. They offered a refund on September 14th and it is now December 1st and I am left with no responses from them and no money back.
    These people dont deserve a dime of your hard earned money.

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